Hiring a domestic helper in Singapore can greatly ease the pressures of managing a busy household. However, it is important to understand the proper process to ensure a smooth and lawful employment experience.
Step 1: Determine Your Household Needs
Start by identifying what your household truly needs — whether it’s childcare, eldercare, cooking, or general cleaning. This helps your agency recommend the most suitable helper based on her skills and experience.
Step 2: Choose Between Transfer or New Helpers
A transfer helper is already in Singapore and can usually begin work quickly. A new helper, on the other hand, will arrive from her home country and may require more time for processing.
Step 3: Engage a Licensed Maid Agency
Always work with a MOM-licensed agency. They handle documentation, work permit applications, and match you with helpers who meet both your expectations and legal requirements.
Step 4: Attend the Employer Orientation Programme (EOP)
If you’re hiring for the first time, you must complete the EOP. It covers employment laws, responsibilities, and useful guidance to help you manage your helper fairly.
Step 5: Sign an Employment Contract
Ensure that salary, rest days, duties, and living arrangements are clearly written. Transparency builds mutual trust from the start.
Takeaway
Hiring a domestic helper is a structured process designed to protect both employers and helpers. By following these steps and working with a reputable agency, you’ll not only ensure compliance but also create a respectful and lasting working relationship.


